I turn employee friction into intelligent systems.

BTC Networks · Baud Telecom Company · telecom & IT

Designing and building AI solutions and automation tools from scratch for the needs of different departments across the company, to speed up its digital transformation, raise operational efficiency and make daily work easier. That included automating manual processes and building a bilingual IT support agent that cut the time spent handling support requests and recovered an estimated 65% of the team's time.

Alwajeez Technologies

• Engineered multi-agent AI pipelines with LangChain and LangGraph, enabling autonomous task orchestration across 5+ interconnected agent nodes for real automation workflows.
• Built a RAG system on ChromaDB as the vector store — cutting information-retrieval latency by 60%+ and improving how well responses stay grounded in the source.
• Automated multi-step business workflows with n8n and API integrations via Postman, replacing manual processes across 3+ use cases and cutting execution time from hours to minutes.
• Fine-tuned large language models with RLHF techniques and prompt optimisation, with measurable gains in task-specific output quality over the baseline.

Ministry of Municipalities & Housing · Taif Municipality

A placement in the Digital Transformation department covering cloud computing, system administration, data analysis, AI and networking, with three delivered projects.

• Accounts and servers. Managed user accounts and access through Active Directory and Office 365, and set up virtual servers with Hyper-V.
• Power BI analysis. Built dashboards that supported data-driven decisions for the municipality team.
• AI fraud detection. Developed a KNN machine-learning model to flag fraudulent online payments — from data preprocessing through training and evaluation.